FREE shipping to the lower 36 contiguous U.S. states-Shipping to remaining contiguous states and Puerto Rico: $150 flat rate.Any applicable duties, taxes, and customs fees are the sole responsibility of the customer.

SHIPPING & DELIVERY

At JMJ Sewing Machines, we are committed to providing safe, reliable, and professional shipping services for all of our customers. Every sewing machine, embroidery machine, industrial machine, spare part, accessory, needle, thread, and textile equipment is carefully prepared, inspected, and packaged to minimize the risk of damage during transportation.

Our goal is to ensure that every order arrives in excellent condition while offering competitive shipping rates and exceptional customer service.

📦 Order Processing

Orders are processed during our regular business hours.

In-stock products are prepared for shipment as quickly as possible.
Large industrial machines, embroidery equipment, special orders, or custom configurations may require additional preparation time before shipment.
Customers will receive tracking information once their order has been shipped, when applicable.

🚚 Shipping Services

We work with reputable shipping companies to provide dependable delivery throughout the United States.

Shipping charges and delivery times vary depending on several factors, including:

Destination
Weight
Package dimensions
Type of merchandise
Freight classification
Carrier selected
Additional delivery services requested

Estimated delivery times provided by the carrier are estimates only and are not guaranteed.

🚛 Freight Shipments

Large industrial machines and heavy equipment are generally shipped on pallets using freight carriers.

Freight deliveries may require additional services, including:

Liftgate service to unload the pallet from the truck.
Residential delivery.
Limited access delivery.
Appointment scheduling.
Inside delivery, when available.

These additional services may increase the total transportation cost charged by the carrier.

🚚 Important Information About Shipping Costs

The following information applies only to orders where a shipping contribution is charged.

At JMJ Sewing Machines, we work hard to offer our customers the most competitive shipping rates possible.

Please note that the shipping amount charged during checkout generally represents only a small portion of the actual transportation cost, especially for large sewing machines, industrial equipment, and pallet shipments.

In certain areas where freight carriers apply higher transportation rates, the actual cost of shipping a pallet typically starts at approximately $400 USD and may be significantly higher, depending on the destination, weight, dimensions of the equipment, and any additional services required.

Transportation costs may also increase when shipments require services such as:

Freight pallet transportation.
Liftgate service for unloading.
Residential delivery.
Limited access delivery locations.
Scheduled delivery appointments required by the carrier.

As part of our commitment to customer satisfaction, JMJ Sewing Machines frequently absorbs a significant portion of the actual shipping cost to provide customers with more affordable shipping rates while maintaining competitive product pricing.

🇵🇷 Puerto Rico Orders

Orders shipped to Puerto Rico may be subject to duties, taxes, customs fees, brokerage charges, import fees, or other applicable governmental charges, which are not included in the purchase price or the shipping contribution charged at checkout.

All duties, taxes, customs fees, import charges, and any other government-imposed costs are the sole responsibility of the customer.

These charges are determined by the appropriate authorities and may vary depending on the product, declared value, and applicable regulations.

⚠️ Shipping Inspection Notice

PLEASE INSPECT YOUR SHIPMENT BEFORE SIGNING FOR DELIVERY.

Before accepting your shipment, carefully inspect the package for any visible signs of damage.

If damage is discovered:

Notify the delivery driver immediately.
Clearly note all visible damage on the carrier's delivery receipt before signing.
Take photographs of the damaged packaging and merchandise.
Contact JMJ Sewing Machines as soon as possible.

Failure to report shipping damage at the time of delivery may affect the carrier's ability to process a freight damage claim.

📍 Local Delivery

Local delivery may be available for selected products within Orlando and surrounding areas.

Availability depends on the type of equipment, delivery location, and scheduling.

Please contact us before placing your order if you would like to verify local delivery availability.

📞 Need Assistance?

If you have any questions regarding shipping rates, delivery options, freight services, tracking information, Puerto Rico shipments, heavy equipment transportation, or residential deliveries, our team will be happy to assist you before you complete your purchase.

Thank you for choosing JMJ Sewing Machines. We appreciate your trust and look forward to serving you.

CONTACT JMJ SEWING MACHINES

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